ADT was out this morning and installed the necessary part to get the door operational! We know it’s been several weeks but the manufacturing and supply chain issues caused the delay in receiving the needed part. Once it was received, they promptly installed it and have it up and working.
Thank you for your patience and understanding in this matter.
Kone Elevators was onsite this early morning installing the new part. Once the new part was installed, it was determined that there was damage to other parts, specifically the brake coil. To order a new one, it would take over a month. Therefore, Kone is sending the coil out to a local firm be rebuilt, which will take approximately 2 business days.
Once rebuilt, the coil will be installed as soon as possible. We thank you for your ongoing patience while they work to get the elevator operational.
HARVARD AIR HANDLER — Pat was able to get the unit up and running this morning.
PRINCETON SERVICE DOOR — Technicians are scheduled for next week to install the new part for the door.
PRINCETON SERVICE ELEVATOR — It was determined that a damaged part needs to be replaced. Kone is frantically searching for a replacement locally, as ordering a new one will take 6 months with all the supply chain and manufacturing issues. They are also looking into rebuilding the existing part. As information becomes available, residents will be notified.
The unit is not working at the present time. As soon as the winds subside and it is safe to do so, the staff will assess the unit to determine the cause of the outage.
Kone Elevator was out this morning to investigate the cause of the outage with the Princeton service elevator. They were able to determine the cause and had to order the part to repair it.
At this time, we do not have an estimate when the part will be received. Once we do, a notice will be posted.
In the meantime, the passenger elevator in Princeton and the two elevators in Harvard are operational.
Just a short while ago, we finally heard back from the service company after weeks of contact to determine the status of the necessary part for the door panel. The part is scheduled to be shipped on January 28 and will be installed as soon as it is received.
They apologized for the delay in getting this information to us and for the delay in getting the door repaired.
If further information becomes available, we will be sure to let you know.
Thank you for your continued patience and understanding. In the meantime, the Princeton main lobby door panel and Harvard doors are all functioning. Please direct any visitors to those locations to be buzzed into the building.