The service mechanic from Kone came out and determined that the relay boards for the elevator need to be replaced. It runs for a bit and then stops. Therefore, a decision was made to shut down the elevator until the new boards are installed.

We know this presents an inconvenience to residents and guests alike but we felt it in the best interest of the community to keep the elevator out of service until the new relay boards are installed. The boards were immediately ordered and hopefully they will be here before the weekend. If not, it will be next week. We hope the upcoming holiday does not interfere with the delivery.

In addition to the mechanic that was here today, Kone will be scheduling a regional inspector to go over the elevator from top to bottom, in an effort to determine the reasons why this one elevator continues to be plagued by unrelated issues.

We will continue to keep you updated on the issue as information and delivery dates of the parts becomes available. Thank you for your continued patience and understanding in this matter.